Terms of Service

Effective date: September 28, 2026

These terms govern your use of surfacepros.io and any quote request you submit through it. Surface Pros is a trade name of Pool Pros Plus, LLC, an Oklahoma limited liability company (“Surface Pros,” “we,” “us”).

By using this website or submitting a request through it, you agree to these terms. If you do not agree, do not use the site.

1. What these terms cover

These terms cover the website and the quote process. They do not govern the work itself. Any service we perform for you is governed by the written estimate or work agreement you approve for that job. If those documents conflict with these terms, the estimate or work agreement controls for that job.

2. Quotes and estimates

A price we give you from photos or a description is preliminary, not a contract. Surface condition, material, mineral buildup, and access all affect what a job takes, and none of them can be reliably judged from a photograph.

• Any figure we provide before an on-site inspection is an estimate for planning purposes and is subject to change once we see the surface.
• A binding price exists only in a written estimate we have issued and you have approved.
• Estimates are valid for the period stated on them, or 30 days if no period is stated.
• Submitting a request through this site does not create a contract and does not reserve a place on our schedule.

3. Photos and other material you submit

This website does not accept photo uploads. When you send us photos by text or email, or send us a description, you keep ownership of them. You grant us a limited license to use that material to evaluate your surface, prepare an estimate, and perform the work.

We will not use your photos in advertising, on social media, or in marketing materials without asking you first. You confirm that you have the right to share what you send us, and that it does not infringe anyone else's rights.

4. Results, surfaces, and pre-existing conditions

Restoration and cleaning outcomes depend on the material, its age, its condition, and how it was installed and maintained. You should understand three things before we begin:

1. Results vary. We do not guarantee that any particular stain, mineral deposit, discoloration, or surface defect will be fully removed. We will tell you what we expect to achieve before we start.
2. Cleaning can reveal pre-existing damage. Loose or hollow tile, failing grout, spalling, cracked stone, prior repairs, and previously applied coatings are frequently hidden by buildup and become visible once it is removed. We are not responsible for pre-existing conditions, or for the fact that our work made an existing defect visible.
3. Some methods carry inherent risk. Abrasive and blasting methods are effective on hard mineral deposits but are not appropriate for every surface. Where a surface is fragile, previously damaged, or of uncertain composition, we will tell you and, where we can, test a small area first.

You agree to tell us about any known defect, leak, prior repair, coating, or warranty on the surface before we begin.

5. Your responsibilities

You agree to provide safe access to the work area, to provide water and electrical service where the work requires it, to secure pets and remove personal property from the area, and to tell us about hazards, buried utilities, or irrigation lines we could not reasonably know about.

6. Website use

The content, layout, images, text, and marks on this site belong to Pool Pros Plus, LLC or its licensors and are protected by law. You may view and print pages for your own use in evaluating our services. You may not copy, republish, scrape, resell, or use our content for another business without our written permission.

You agree not to interfere with the site, attempt to gain unauthorized access to it, or use it for any unlawful purpose.

7. Third-party links

This site may link to other websites we do not control. We provide those links for convenience and are not responsible for their content, their products, or their privacy practices.

8. Disclaimers

The website is provided “as is” and “as available.” We do not warrant that it will be uninterrupted, error-free, or free of harmful components, or that the information on it is complete or current. Descriptions of services, before-and-after images, and results shown on this site illustrate work we have performed and are not a promise of the same outcome on your property.

To the fullest extent permitted by law, we disclaim all warranties relating to this website, express or implied, including merchantability and fitness for a particular purpose. Warranties on work we actually perform, if any, are stated in the written estimate or work agreement for that job.

9. Limitation of liability

To the fullest extent permitted by Oklahoma law, Pool Pros Plus, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost use, arising out of your use of this website.

Our total liability arising out of your use of this website will not exceed one hundred dollars ($100). This limit applies to the website only. Liability relating to work we perform is governed by the estimate or work agreement for that job and by applicable law.

Nothing in these terms limits liability that cannot be limited by law, including liability for personal injury caused by our negligence.

10. Indemnification

You agree to indemnify and hold harmless Pool Pros Plus, LLC and its members, employees, and contractors from any claim arising out of your misuse of this website, your violation of these terms, or material you submit that infringes someone else's rights.

11. Privacy

Information you submit through this site is handled as described in our Privacy Policy, which is part of these terms.

12. Governing law and disputes

These terms are governed by the laws of the State of Oklahoma, without regard to its conflict of laws rules.

Any dispute arising out of these terms or your use of this website will be resolved by binding arbitration conducted in Comanche County, Oklahoma, under the rules of a recognized arbitration provider, and judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own costs unless the arbitrator decides otherwise. Either party may bring a claim in small claims court instead, if it qualifies.

You and we agree that any dispute will be brought on an individual basis and not as a class action.

13. Changes to these terms

We may update these terms. The current version is always posted on this page with its effective date. Your continued use of the site after a change means you accept it.

14. Severability and entire agreement

If any provision of these terms is held unenforceable, the rest remains in force. These terms, with the Privacy Policy, are the entire agreement between you and us regarding this website.

15. Contact